It’s difficult to be at the center of negative opinion like what happened with the so-called Appstar Financial scam. This is a company based in the San Diego and has been operational since 2002. It processes electronic payments, helping small to medium-sized business, land-based and online; and accepts credit card payments, among others. Their clients are called merchants and these merchants are able to be extension partner for credit card companies and financial organizations.
The advantages a company like Appstar Financial offers is multiple in the sense that the processing equipment is secure and effective. Business owners do not have to deal with the hassle of waiting for checks to clear or worrying about unscrupulous online payment methods.
The Scam
The reports of an Appstar Financial scam fortunately was a troubling time for the company but it sailed through and all reports were resolved in a timely manner. Businesses will have these periods of challenges when a client feels that he wasn’t treated right. This kind of situations happen in groceries, malls, banks, and even in schools. It’s something you can’t prevent from happening because a fact of life is that it’s impossible to make everyone happy all the time.
With Appstar, the complaints were coming from two fronts: independent agents who marketed and sold lease contract and merchants who felt pushed to sign the agreement. No matter what angle you look at it, the company did not fail anyone because the complaints were based on an emotional angle that difficult to foresee.
How to Separate Fact From Fiction
Let’s look at the situation a little more analytically. Scams have been a part of business since the day people learned how to trade. The nature of business dictates that a company or person must make money or be considered a failure. With those who were hired by Appstar Financial and felt the need to push harder than what the company trained them to do, that was a personal decision because of a need to be a success. After all, not being able to land contracts would mean the company would eventually let them go and they would be spending out of their pocket without being able to replace their expenses with adequate income.
The Fact is: Sales agents have a large amount of freedom in dispensing information, handling a potential customer, and closing a deal. There will be times when the boundaries of etiquette may be breached. One of the complaints of potential clients was that the agents would not return calls or agree to a change in appointments. If this was the case a couple of times, it’s hard to say this was their intention. If it happened more often, then there is that implication. But then again, it’s all speculative.
From the point of view of a rushed agreement or clients feeling that they were coerced or intimidated to sign a contract, that’s hard to believe. Business people are usually very circumspect about signing on the dotted line without fully comprehending the document. Teenagers are taught not to sign anything without reading it so it begs the question, why would an adult be less inclined to be careful? Add to that the fact that they may have been the same persons who complained about appointments and other difficulties with the agent. Would you do business with someone you were aggravated with?
The Fact is: It’s highly probable that there was “buyer’s remorse” but admitting that would not look good so the attacks came in and directed at the other party. It is also possible that the business owner was not careful in reading the document in their excitement to have the electronic payment system. There are several other possibilities to consider which means there is no definite way to confirm this complaint.
The Reviews from Experts
From the Better Business Bureau (BBB) to individual reviews, the consensus is similar across the board. Appstar Financial scam is not a scam at all. There have been lapses in the operations, hiring, and training on the part of the company, but this does not constitute a scam. Expert opinions tag it as a misstep or loophole that should not have been there in the first place.
Clearly, Appstar Financial is still in business and doing very well. Its clients, majority of them are happy with the service. The few who still feel disgruntled will always be there but one must follow the rule of majority.
On the other hand, the complainants should approach the company to find a way to resolve their issues. Most companies would be willing to bend over backwards to appease the other party simply because it’s a thorn on their side. Both parties can learn from this situation and become better in business. It’s probably not going to be last bump in the road for either party but it will definitely be a step forward to success and a step away from the Appstar Financial scam tag.
The advantages a company like Appstar Financial offers is multiple in the sense that the processing equipment is secure and effective. Business owners do not have to deal with the hassle of waiting for checks to clear or worrying about unscrupulous online payment methods.
The Scam
The reports of an Appstar Financial scam fortunately was a troubling time for the company but it sailed through and all reports were resolved in a timely manner. Businesses will have these periods of challenges when a client feels that he wasn’t treated right. This kind of situations happen in groceries, malls, banks, and even in schools. It’s something you can’t prevent from happening because a fact of life is that it’s impossible to make everyone happy all the time.
With Appstar, the complaints were coming from two fronts: independent agents who marketed and sold lease contract and merchants who felt pushed to sign the agreement. No matter what angle you look at it, the company did not fail anyone because the complaints were based on an emotional angle that difficult to foresee.
How to Separate Fact From Fiction
Let’s look at the situation a little more analytically. Scams have been a part of business since the day people learned how to trade. The nature of business dictates that a company or person must make money or be considered a failure. With those who were hired by Appstar Financial and felt the need to push harder than what the company trained them to do, that was a personal decision because of a need to be a success. After all, not being able to land contracts would mean the company would eventually let them go and they would be spending out of their pocket without being able to replace their expenses with adequate income.
The Fact is: Sales agents have a large amount of freedom in dispensing information, handling a potential customer, and closing a deal. There will be times when the boundaries of etiquette may be breached. One of the complaints of potential clients was that the agents would not return calls or agree to a change in appointments. If this was the case a couple of times, it’s hard to say this was their intention. If it happened more often, then there is that implication. But then again, it’s all speculative.
From the point of view of a rushed agreement or clients feeling that they were coerced or intimidated to sign a contract, that’s hard to believe. Business people are usually very circumspect about signing on the dotted line without fully comprehending the document. Teenagers are taught not to sign anything without reading it so it begs the question, why would an adult be less inclined to be careful? Add to that the fact that they may have been the same persons who complained about appointments and other difficulties with the agent. Would you do business with someone you were aggravated with?
The Fact is: It’s highly probable that there was “buyer’s remorse” but admitting that would not look good so the attacks came in and directed at the other party. It is also possible that the business owner was not careful in reading the document in their excitement to have the electronic payment system. There are several other possibilities to consider which means there is no definite way to confirm this complaint.
The Reviews from Experts
From the Better Business Bureau (BBB) to individual reviews, the consensus is similar across the board. Appstar Financial scam is not a scam at all. There have been lapses in the operations, hiring, and training on the part of the company, but this does not constitute a scam. Expert opinions tag it as a misstep or loophole that should not have been there in the first place.
Clearly, Appstar Financial is still in business and doing very well. Its clients, majority of them are happy with the service. The few who still feel disgruntled will always be there but one must follow the rule of majority.
On the other hand, the complainants should approach the company to find a way to resolve their issues. Most companies would be willing to bend over backwards to appease the other party simply because it’s a thorn on their side. Both parties can learn from this situation and become better in business. It’s probably not going to be last bump in the road for either party but it will definitely be a step forward to success and a step away from the Appstar Financial scam tag.